Sometimes you face a problem that your computer freezes or having hanging problem

Step 1: whenever it happened wait… and don’t be tempted to press more buttons or click on the screen, as this can give more tasks for the computer to do and compound the problem.

Step 2: If, after a few minutes, it still hasn’t unfrozen, press and hold the Ctrl, Alt and Delete key at the same time. (You may have a key saying DEL instead of Delete and they may be in different places depending upon what type of keyboard you have).

Step 3: Once you have pressed Ctrl, Alt and Delete the following screen will come up. Choose Start Task Manager from the list on the screen.

Step 4: A 'Task Manager' dialogue box will come up on the screen. Under the applications tab, a list of the applications and programs currently running will be shown. If the application is frozen, you may see ‘Not Responding’ in the status column  next to it.

Step 5: Click on the application name, so that it is highlighted and then click End Task .

Step 6: There Choose  End Program.

Step 7: If you do these steps and your computer continues to be frozen and won’t respond or you try to
do Ctrl , Alt and Delete and still nothing happens, the last resort is to press and hold the power on button of your computer for a few seconds until the computer goes off. Wait a few seconds, then turn your computer back on again.

Step 8: If you find that your computer keeps freezing when you start a program, you may need to uninstall the program from your computer

Step 9: From the start menu, choose Control Panel. Once the Control Panel is open,find that program then choose Uninstall a program.

Step 10: If you find that your computer boots up but then freezes and you can’t uninstall the problem, you may have to re-boot but boot into 'safe mode'.  press F8 at boot time the windows load in safe mode then uninstall that program.


Your computer may also freeze because it is running out of space on the hard drive.

There are a few things you can do:

Step 1: Uninstall programs that you don’t use.

Step 2: Run a 'Disk Cleanup'. A number of files and applications can use up memory and aren’t required – such as temporary files and cookies. Running 'Disk Cleanup' will allow you to remove any data that isn’t
needed to free up more space on your hard disk.

Step 3: From the 'Windows Start Menu', choose Computer . When the computer dialogue box opens up, right click on the C: and choose properties from the menu.

Step 4: Click on Disk Cleanup in the next window, the computer will then go through a number of files and programs to see what can be deleted.

Step 5: Once it has done this, it will offer a list of possible files to delete.

Step 6: Scroll down the list in the disk cleanup to see what you can delete to free up space. Click in the tick box to choose the item. When you have finished and are happy to delete the files, click on Clean up system files .

Step 7: Update your antivirus software and do a complete and full scan. Sometimes viruses can cause a computer to freeze